Yorkville Music School (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our students, parents, guardians, and customers. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.
1.
Information We Collect - We may collect the following personal information when you visit our website, enroll in lessons, or make a payment:
- Full name (parent/guardian and/or student)
- Email address
- Phone number
- Billing address
- Payment information (processed securely by Stripe)
- Lesson scheduling and enrollment details
- Communications you send to us (emails, forms, messages)
We do
not knowingly collect unnecessary personal information.
2.
Children’s Privacy - Yorkville Music School provides music education services to children. Personal information related to students under 18 is provided
by a parent or legal guardian for the purpose of lesson enrollment, scheduling, and billing.
We do not knowingly collect personal information directly from children without parental consent.
3.
How We Use Your Information - We use collected information to:
- Provide and manage music lessons and educational services
- Process tuition payments and recurring subscriptions
- Communicate about scheduling, policies, and school updates
- Respond to inquiries and provide customer support
- Maintain accurate records for business and legal purposes
We do
not sell, rent, or trade personal information.
4.
Third-Party Services - Yorkville Music School uses trusted third-party service providers to support scheduling, payments, and essential business operations. These providers process personal information only as necessary to perform their services and in accordance with their own privacy policies.
All payments are processed securely through
Stripe, a third-party payment processor.
Stripe may collect and process payment-related information (such as credit card details) in accordance with their own privacy policy and security practices. Yorkville Music School does
not store or have access to full payment card numbers.
You can review Stripe’s Privacy Policy at:
https://stripe.com/privacyWe may use third-party scheduling tools such as
Calendly to enable you to book trial assessments and other appointments. When you schedule through Calendly, certain information you provide (such as name, email address, phone number, and scheduling details) may be collected and processed by Calendly in accordance with its privacy practices.
Calendly acts as a
data processor on our behalf and may collect and process your personal information to facilitate scheduling, send confirmations and reminders, and perform related functions.
We encourage you to review Calendly’s privacy notice for details on how they may use or disclose personal data at:
https://calendly.com/legal/privacy-notice5.
Data Sharing - We only share personal information when necessary to:
- Process payments through Stripe
- Comply with legal, tax, or regulatory requirements
- Protect the rights, safety, and property of our business or customers
We do not share personal data for marketing purposes.
6.
Data Security - We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, or disclosure.
While no system can guarantee absolute security, we follow industry-standard practices and rely on secure platforms (such as Stripe) for sensitive data handling.
7.
Data Retention - We retain personal information only as long as necessary to:
- Provide services
- Maintain business records
- Meet legal and accounting requirements
You may request deletion of your personal data, subject to legal or contractual obligations.
8.
Your Rights & Choices - You may:
- Request access to the personal information we have about you
- Request corrections to inaccurate information
- Request deletion of your data (where applicable)
To make a request, please contact us using the information below.
9.
Changes to This Policy - We may update this Privacy Policy periodically to reflect changes in our practices or operations. Updates will be posted on this page with a revised effective date.
Continued use of our services constitutes acceptance of the updated policy.
10.
Contact Information - If you have any questions about this Privacy Policy or how your information is handled, email us at
info@yorkvillemusicschool.com